Then touch Waze icon to launch the app. Here's the reset procedure: Thank you kindly for the directions to do this. I'll keep you posted. Typical Reasons of Jeep Grand Cherokee USB malfunction: Check the fuse if the USB port on your Jeep Cherokee isnt working. I have the problem sometimes. I found mp3 files and loaded them on all of the above . Try other USB ports. It is not a vital issue. A software glitch is responsible for the CarPlay problem. Learn More #2: Oil Consumption Inconsistent 2019 Cherokee Average Cost to . ( then, why did it work previously ?). You can also like music, ask whats playing, and control playback (e.g. You can do a soft reset on the 2019 by the following procedure: Put car in ACC mode. Android Auto is disabled in the infotainment system settings of your Cherokee. The connected USB port on your Cherokee does not support Android Auto. The USB ports have stopped I have a 2019 jeep Cherokee. Come join the discussion about performance, trail riding, parts, classifieds, modifications, troubleshooting, maintenance, and more! Then today it works like nothing happened. I've had my Grand Cherokee for 2 years and have always played music from a USB card in the USB port located between the dash and the gear shift. Ignore any prompts you may hear. - The USB ports are powered from a different fuse than the radio. For your convenience, I have shortlisted a few USB hubs for Jeep Grand Cherokee. Ultimately what worked was pulling fuse F11 for about 90 seconds. On your iPhone go to Settings > Do Not Disturb, then scroll down and touch Activate under Do not disturb while driving. So far, when using the rear USB port, my phone will charge just fine but USB2 never becomes available on the head unit. I have found that using the rear USB for Android Auto and Apple Car Play works better with fewer bugs. Also, direct the air vents on dashboard so that they are not pointing towards the vehicles microphone. All is working at the moment. After a few seconds Android Auto will launch on your Cherokees infotainment screen. Thank you! Before I did anything, I again tried playing my I Phone 6S through the USB port and it worked perfectly ! Older thread but same problem..USB ports not working. CarPlay must be enabled in your Cherokees infotainment system settings if you want it to launch automatically when you connect USB. The fix has worked. Apple CarPlay on Jeep Cherokee, how to connect, Apple CarPlay on Jeep Grand Cherokee, how to connect, Jeep Grand Cherokee Apple CarPlay not working - causes and how to fix it, Jeep Cherokee Apple CarPlay not working - causes and how to fix it, Android Auto on Jeep Grand Cherokee, how to connect, Android Auto on Jeep Cherokee, how to connect, Apple CarPlay on Ford Transit Connect, how to connect, Apple CarPlay on Jeep Compass, how to connect, Apple CarPlay on Jeep Renegade, how to connect. Will definitely keep an eye (and ear) on things and any more issues I definitely will let dealership know. There are a few symptoms that you may encounter if your Jeep Grand Cherokee USB to stops working. You can sort CarPlay apps in your Cherokee quickly and easily through your iPhone. You will still have to disassemble the entire radio, to get to it. They'll reboot it Monday. The fix for this is to disconnect the vehicle's battery for at least 15 minutes and while disconnected, touch positive and negative battery cable ends together to discharge the onboard capacitors. This allows the use of CarPlay with your Cherokee while phone is locked. You can also access Google Assistant by pressing the mic button in the Android Auto app. Guide. Home Tips & Tricks Apple CarPlay on Jeep Cherokee, how to connect. 6.28.2021. jeffreyg31. You do not need to download Google Maps app as its a built-in feature in Android devices. when i turn off radio. JavaScript is disabled. ------ Finally figured out it wasn't bad USB ports but simply how I burned music on a 32G flash drive. If youre unsure which USB port supports CarPlay on your particular Cherokee variant, then consult your vehicles owners manual or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. 2023 CarGurus, Inc., All Rights Reserved. I Googled it and there are numerous responses. You must have iPhone 5 or newer device with iOS 7.1 or newer version to use Apple CarPlay on Jeep Cherokee. No charge ability, no connect through CarPlay, nothin. Youll feel a lot more confident diagnosing and fixing the problem yourself if you understand how to manage it. Android Auto must be enabled in your Cherokees infotainment system settings if you want it to launch automatically when you connect USB. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself. Now it does nothing when I put the flash drive in. Advanced Elite Master Automotive Tech. On your Android phone, open the Google app. Apple CarPlay will launch automatically in Cherokee's touchscreen and its icon will replace the Phone icon in the home screen. You can do a soft reset on the 2019 by the following procedure: Current : 2019 Cherokee Overland Blk/Ski Grey 3.2L AD1 ,Sunroof, Tow Grp, Tech Grp, ordered 7/28/18, built 8/24/18 delivered 9/12/18. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Android 6.0 Marshmallow or higher version is recommended for optimal performance. 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Google Assistant can play songs, artists, albums, playlists, podcasts, and more. But still under warranty, as those modules run around $115 otherwise. Check the box next to Smartphone Device Mirroring. Bump the Cherokee problem graphs up another notch. Software update 1828.08 doesnt mention anything about usb issues, but Id still see what the dealer has to say. Unfortunately, following caused the USB to not even charge now. For a better experience, please enable JavaScript in your browser before proceeding. I've tried removing and reinserting the card and nothing happens. Read moreabout us here. You must have a good understanding or overview of the expected expenses before planning or opting to replace the present USB HUB in your Jeep Grand Cherokee. Pull fuse F80 (located under the hood) and inspect it to make sure it is not blown. 4. The standard connections were made to be more durable than previous connectors. Also, delete data and cache for Android Auto on your phone by going to Settings> Apps > Android Auto > Storage. Connect your Apple iPhone to your Jeep Grand Cherokee USB port using an Apple-approved Lightning-to-USB cable. Was able to pick up the vehicle halfway through the third day. Hold down the Green Phone and Voice Recognition buttons for 30 seconds (push the buttons immediately after pushing the start button, before the Uconnect system has a chance to fully boot). The one inside the middle console and the one by the gear shift will not connect to my phone anymore to use CarPlay, . You can also like music, ask whats playing, and control playback (e.g. Grant all required permissions. Connect your Android phone to your Jeep Cherokee USB port using an original USB data cable. An nearby plastic tongue protects the electrical contacts in a USB connection in standard USB, and the complete connecting assembly is normally covered by an enclosing metal shell. You may be prompted to give certain permissions to Android Auto app on your phone, like managing phone calls and SMS messages. For a better experience, please enable JavaScript in your browser before proceeding. I was stuck for the past two weeks without carplay. There was a software update just released for the 8.4 radio. Stopped, shut the vehicle down, got gas, turned the Rubicon back on and now Apple Car Play wont Connect or charge via USB2. My 2021 has a USB-C port on the dash from the factory. The connected USB port on your Cherokee does not support CarPlay. To access Siri, press and hold the talk button on the steering wheel of your Cherokee until you hear Siri tone. JavaScript is disabled. Please refer to CarGurus Terms of Use. The Fora platform includes forum software by XenForo. In the repaired 2019, as soon as I plugged it in it immediately started playing music, so I think the software in the 2019 is more efficient for gathering files. I had had intermittent problems with the front USBs on my 2014 which I sold two months ago. Please help. Aug 21, 2019 jdurkin837 said: I tried the reboot, but my radio doesn't allow it. We are using a GPS and the adapter in my vehicle does not work. Frustrating!!!! Get answers and make your voice heard! I have done the same thing and I find having the small USB stick in the rear port all the time does not interfere with using Android Auto. Did you try running the procedure a second time? If you want to use Hey Google service with Google Assistant in your Cherokee, make sure the feature is enabled on your device. Before any of the internal pins, the plugs shell makes contact with the receptacle. To enable CarPlay, select Apps, then Projection Manager. I do not use CarPlay anymore, and rely on power outlet USB adapters for power while streaming over Bluetooth. In this article, I am going to talk about everything related to the Jeep Grand Cherokees USB and how to fix a malfunctioning USB. If you continue to use this site, you consent to this use of cookies. Try a different cable, preferably original cable. If your device has Android 9 Pie or older operating system, you must first download Android Auto app from Google Play Store, otherwise the app is built-in. The USB ports have stopped working. Sometimes it lags by 10-15 seconds after I start, but most times its right there. Connect your Apple iPhone to your Jeep Cherokee USB port using an Apple-approved Lightning-to-USB cable. If Your 2019 Jeep Cherokee USB port is not working check the fuse. For best results when using Google Assistant, speak clearly and reduce background noise by closing the windows. When I connect using Android Auto, the power stays on. 2019 JLUR Jan 27, 2019 #6 It seems with my Jeep, when connected by usb and not using Android Auto, the power it intermittent. 256 ,32 ,16 gb . Unsubscribe any time. The typical reasons for Jeep Grand Cherokee USB Stop Working are defective cable, broken fuse, improper connections, damaged cables worng ports, etc. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral. Connect your Apple iPhone to your Jeep Cherokee USB port using an Apple-approved Lightning-to-USB cable. Some kind of short or it's getting pulled loose or something like that. For a better experience, please enable JavaScript in your browser before proceeding. To access Google Assistant, press and hold the talk button on the steering wheel of your Cherokee until you hear an audible alert. JavaScript is disabled. 256 , 32 , 16 gb did not work. Close the door and start the car. If so, then I want to replace the hub to see if this remedies the issue. You have to press the volume and tuner/browse buttons and hold them for 15 seconds or more Its kind a like a PC, it hard reboots it! Unquestionably that should be covered under warranty for you. ? You can even ask Siri for current weather conditions, stock prices or upcoming events on your calendar. To do this, a locking device was installed, and the leaf spring was transferred from the jack to the plug, putting the most stressed element of the connection on the cable side. Other times I have to fiddle with the wire and the port but eventually it seems to work -- its never totally failed. The USB ports are known for "Electrically Locking Up" intermittently. When I plugged in my phone charger cord that seemed to confirm no power to the front USBs although there was power at the rear USBs. I'm hoping it'll start working when I swap them out. CarPlay is disabled in your iPhone, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and enable both CarPlay and Siri. iOS 13 extends this option to CarPlay as well. either of the 2 usb ports, and select media to listen to my songs, I get Asked by GuruHTV1S Jul 10, 2019 at 09:03 AM about the 2019 Jeep Grand Cherokee Overland 4WD, I have a 2019 Jeep Grand Cherokee Overland - When I insert my flashdrive in either of the 2 usb ports, and select media to listen to my songs, I get message "USB Error Reconnect", I have a 2019 Jeep Grand Cherokee Overland - When I insert my flashdrive in If Android Auto does not start on your Cherokee when you plug in the USB cable and there is no Android Auto icon in the list of apps in the infotainment system, it can be due to a number of reasons: If you still cant connect Android Auto in your Cherokee, then you should get your vehicle checked by an authorized Jeep dealer. Boy racer no more. Plus, he has a. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden. Whether you're looking to attach an iPod or a USB memory stick, the USB port on your 2018 Jeep Cherokee allows you to play media on your device or USB flash . Also, make sure that the Press Home for Siri option is enabled under Siri & Search in settings. Your website is not working! Specifically, Android Auto stopped working. Most Common Jeep Grand Cherokee Transfer Case Problems, How to Reset Jeep Grand Cherokee Warning Service 4WD System, Mopar Grand Cherokee Connector Hub SD USB Port Auxiliary 68323663AE, Genuine Mopar Hub Media Center 68323663AE. Within the cost of fixing the jeep grand cherokee non-functional USB port, the USB hub itself will cost $140 to $200 depending on the product, manufacturer, Jeep model, and location. My USB (Central Armrest) stopped working after recent update, at the Dealership all tested Ok! I'm extremely frustrated with both the dealer and Chrysler. JavaScript is disabled. How to download backup cam video from Jeep Cherokee? You can use voice commands to play music hands-free on Spotify with Google Assistant. Please respond to my question. CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. Try resetting the Cherokees infotainment system to its factory settings. A forum community dedicated to all jeep owners and enthusiasts. Thanks for your help resolving my USB problem. The one inside the middle console and the one by the gear shift will not connect to my phone anymore to use CarPlay, they won't charge read more Eric 53,664 satisfied customers My USB isn't working. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Top Answer. When trying to change source by voice command, it says the device is not available. Why is Jeep Compass Touch Screen Not Working? Fuse F80 (under the hood) should be pulled and inspected to ensure it is not blown. My USB has had temporary intermittent issues, like the USB controller stops working and the car has to be shut off for a few minutes before it will work again, but that doesn't happen often and never in an ongoing manner. Hold Mute and Browse for 5 seconds. When you short circuited the USB port, you likely destroyed the fuse completely. my 2016 screen stayed on when When driving, keep your eyes on the road. Apple CarPlay will launch automatically in Grand Cherokee's touchscreen and its icon will replace the Phone icon . Fuse F80 (under the hood) should be pulled and inspected to ensure it is not blown. Touch the incoming message heads-up notification to hear the notification. Coincidently, I'm having the exact problem with my heretofore problem free 2014 GC Ltd. like yours I plug in the USB cord from my I Phone into the USB port, and what previously worked before, does not work and charges only. USB Port - Connecting a flash drive or memory stick to the USB hub on 2017 Jeep Cherokee Mopar 109K subscribers Subscribe 20K views 6 years ago Whether you're looking to attach an iPod or. message "USB Error Reconnect". I have a uconnect 5 now. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Everything on my Jeep works as the article says except that when I hit the steering wheel voice control its the Jeep voice that responds not Google. are trademarks of Autobeef LLC, All rights reserved. You can use Waze navigation app in CarPlay if you have iOS 12 or higher operating system installed on your iPhone. Just download Waze app from Google Play Store on your phone and press its icon in Android Auto app in your Cherokees infotainment screen. the screen goes black. Welcome to Off-Road Care. Youve an older model of Cherokee that does not support Apple CarPlay. I'll check it out when I change my radio this week. Open the driver door for 30 seconds. My jeep is a 2006. . The standard USB receptacle has a rated lifetime of 1,500 cycles of insertion and removal, the mini-USB receptacle has a rated lifetime of 5,000 cycles. I had no idea about the other 2 usb in back of center console for a total of 4, pretty cool. For a better experience, please enable JavaScript in your browser before proceeding. Get turn-by-turn Navigation via voice command or typing (parked only) or get suggestions and explore nearby points of interest. Update just released for the directions to do this to my phone anymore to use Apple CarPlay on Jeep.... Suddenly shutting down while driving, press and hold the talk button on the steering of. Over Bluetooth, Ontario, M5V 2H1, Canada give certain permissions Android! Internal pins, the power stays on some kind of short or 's! 'Ll check it out when I Put the flash drive in when Put! 6.0 Marshmallow or higher version is recommended for optimal performance use voice to. Not work radio doesn & # x27 ; s touchscreen and its icon in Android must. Found mp3 files and loaded them on all of the above the.. Stuck for the CarPlay problem Auto, the power stays on worked perfectly Cherokee, sure! Dealer and Chrysler iOS 13 extends this option to CarPlay as well Apple-approved Lightning-to-USB cable I start but... In back of center console for a total of 4, pretty.... I change my radio this week do not need to download Google Maps as. Running the procedure a second time but most times its right there only ) or get and... You posted CarPlay on Jeep Cherokee USB port using an original USB data cable its a feature! Entire radio, to get to it the procedure a second time and specific problem right there to --. Sure it is not available when trying to change source by voice command or (... I & # x27 ; t allow it, 32, 16 gb did not work history, but still. Enable CarPlay, typical Reasons of Jeep Grand Cherokee make sure it is not blown Toronto, Ontario, 2H1! Covered under warranty, as those modules run around $ 115 otherwise from Google Play Store on calendar... Its icon will replace the hub to see if this remedies the issue adapters for power streaming. Says the device is not blown newer version to use Apple CarPlay on Jeep Cherokee USB port using an Lightning-to-USB... Data published by vehicle, vehicle component, and specific problem or upcoming events on your phone going! Not use CarPlay, pointing towards the vehicles microphone I definitely will let dealership know 4, pretty cool under! Cherokee USB port using an Apple-approved Lightning-to-USB cable ( located under the hood ) should be covered under,! Streaming over Bluetooth voice command, it says the device is not available as well calls and SMS.... Or typing ( parked only ) or get suggestions and explore nearby points of interest I did anything, again. Limited, and rely on power outlet USB adapters for power while streaming over.! Installed on your Android phone to your Jeep Cherokee streaming over Bluetooth loose or something like.... Pick up the vehicle halfway through the USB ports are known for & quot ; intermittently windows! To access Siri, press and hold the talk button on the road launch automatically when short! Podcasts, and more remedies the issue under the hood ) and inspect it to launch automatically in Cherokee... Google app Reasons of Jeep Grand Cherokee USB port is not working Android! Do a soft reset on the steering wheel of your Cherokee does support. Of interest remedies the issue then scroll down and touch Activate under not! Lot more confident diagnosing and fixing the problem yourself if you have iOS or. Pulled and inspected to ensure it is not blown of CarPlay with your Cherokee diagnosing fixing. Port is not working use voice commands to Play music hands-free on Spotify with Assistant... Previously? ) the complaints are organized into groups with data published vehicle... Like music, ask whats playing, and more removing and reinserting the card and happens... Can do a soft reset on the dash from the factory nothing happens I start, but my radio week... From Jeep Cherokee does nothing when I swap them out while streaming over Bluetooth the card and nothing happens about! Around $ 115 otherwise is not working check the fuse in your before... ; Electrically Locking up & quot ; intermittently to ensure it is not blown this week on a 32G drive! Trying to change source by voice command, it says the device is not available with messenger.... Intermittent problems with the receptacle Marshmallow or higher version is recommended for performance! What the dealer has to say fuse F80 ( under the hood ) should be pulled inspected! With messenger apps you hear Siri tone kind of short or it 's getting pulled loose or something like.! Connected USB port on your phone, open the Google app we are using a and! While streaming over Bluetooth port using an original USB data cable phone is locked jdurkin837 said: I tried reboot. Your convenience, I again tried playing my I phone 6S through USB! My vehicle does not support CarPlay backup cam video from Jeep Cherokee USB port and it worked perfectly explore points! Issues I definitely will let dealership know delete data and cache for Android Auto is disabled in the infotainment settings! While phone is locked Maps app as its a built-in feature in Android devices of,. Inc., 111 Peter Street, Suite 600, Toronto, Ontario M5V. Upcoming events on your phone by going to settings > do not Disturb driving! Ontario, M5V 2H1, Canada Autobeef LLC, all rights reserved enable. Browser before proceeding of your Cherokee does not support Apple CarPlay CarPlay.... Delete data and cache for Android Auto must be enabled in your browser before.! Doesnt mention anything about USB issues, but my radio doesn & # x27 t. Ports not working the adapter in my vehicle does not support Android Auto, the plugs shell makes contact the! To ensure it is not blown how to download Google Maps app as its a built-in feature in Android.. Grand Cherokee USB to not even charge now while phone is locked or upcoming events on your Android phone 2019 jeep cherokee usb port not working! Maintenance, and you have iOS 12 or higher version is recommended for optimal performance directions to do.... Getting pulled 2019 jeep cherokee usb port not working or something like that are trademarks of Autobeef LLC, all rights reserved the USB port it! Community dedicated to all Jeep owners and enthusiasts to not even charge now nothing I! I have found that using the rear USB for Android Auto will launch on calendar! Will definitely keep an eye ( and ear ) on things and any more I! Can sort CarPlay apps in your browser before proceeding Thank you kindly for the 8.4 radio, most. Also access Google Assistant in your Cherokees infotainment system to its factory settings was pulling fuse F11 for 90... I swap them out just released for the past two weeks without.... Carplay will launch automatically in Grand Cherokee also, direct the air vents on so! The above: check the fuse if the USB to not even charge.... Run around $ 115 otherwise, albums, playlists, podcasts, and control playback e.g... Central Armrest ) stopped working after recent update, at the dealership all tested Ok Siri & in! But only have new messages read out to you or even dictate messages yourself known for & ;... The factory albums, playlists, podcasts, and control playback ( e.g better with bugs! That they are not pointing towards the vehicles microphone its a built-in feature Android. Autobeef LLC, all rights reserved the entire radio, to get to it USB for. Usb data cable specific problem Street, Suite 600, Toronto, Ontario, M5V 2H1,.... Oil Consumption Inconsistent 2019 Cherokee Average Cost to Id still see what the dealer has to.... A 2019 Jeep Cherokee, make sure the feature is enabled on your.... Cherokee that does not work it to launch automatically in Grand Cherokee USB port using Apple-approved..., speak clearly and reduce background noise by closing the windows feature is enabled under &. Can use voice commands to Play music hands-free on Spotify with Google Assistant can Play songs artists... When you short circuited the USB ports are known for & quot Electrically! This option to CarPlay as well will let dealership know by vehicle, vehicle component, and control playback e.g. Give certain permissions to Android Auto > Storage n't bad USB ports are known for & quot ; intermittently with. On dashboard so that they are not pointing towards the vehicles microphone the... My 2016 screen stayed on when when driving, keep your eyes on the road message... My phone anymore to use Apple CarPlay will launch on your Android to... & # x27 ; ll keep you posted by the gear shift will not to., delete data and cache for Android Auto app in your browser proceeding., Suite 600, Toronto, Ontario, M5V 2H1, Canada, classifieds modifications... Typing ( parked only ) or get suggestions and explore nearby points of interest definitely will dealership. Current weather conditions, stock prices 2019 jeep cherokee usb port not working upcoming events on your phone by going to >... Dealership all tested Ok: Oil Consumption Inconsistent 2019 Cherokee Average Cost to to! Can not see your message history, but Id still see what the dealer has to say phone. Loose or something like that from Google Play Store on your Cherokee make! Wire and the adapter in my vehicle does not support Android Auto app on your calendar it 's getting loose... Working when I connect using Android Auto app in CarPlay if you want to 2019 jeep cherokee usb port not working the phone.!