We hear you and changes are coming. Make sure to pack the item well so that its returned in the same condition you received it. To do your own shipping on Mercari, you'll need to begin by listing the items you want to sell on the platform. Well get back to you within a few days. So, this is weird.I got in the mail today a "Return to Sender" of an item I sold/shipped with Mercari (used a "pre-paid" mercari label). Normally, the Shipper wants the buyer to provide a photo of the damages, photo of the packaging material used, box, etc. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? Mercari may share the buyer's Issue with the seller to better understand the Seller's perspective during the issue evaluation process. But anyway, after "delivered", there's a status message about 5 weeks later stating "Unclaimed/Being Returned to Sender". The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. Privacy Policy. Suzuki only, Piaggio BV400s or Yamaha XMAX Randy Dreammaker put these Technical Specifications together for you, while trying to decide on the Scooter he would ultimately purchase for use in Southern California, where gas prices are always $3.00 higher than the national average. If the return is in progress, tap Cancel this return from the Order Status page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Gifts has been reported return to sender. Well review the buyers request and any feedback youve provided after the 24 hour window. Create an account to follow your favorite communities and start taking part in conversations. His customer claimed that the PS4 was damaged upon arrival, and Mercari immediately issued a return shipping label according to their policies. Send the package to the specified address. Visit Website. These boxes aren't too hard to find. Sometimes things happen. Once a return request has been made, well pause the 3 day rating period until weve taken a look at the request. If they send it back, it means a dipshit employee did that and broke policy. You can request a return on your items Order Status page. I provide suggestions that you can use before you ever have a damaged package, to help put a shipping damage claim in your favor. So Hopefully, you used USPS Priority Label, the USPS is usually easier to deal with. 7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. Well the name doesn't sound legit lol. You can also e-sign and send the document to anyone using our Online Fax product. As part of the return process, the Buyer must provide the reason for the return and clear photos of: the shipping label used, the external package, packing materials, and all items included in the package. If you want to avoid wasting your money, DoNotPay can cancel any subscription or membership in your stead and provide you with a virtual credit card that will prevent auto-renewal charges once your free trials expire! These two products arent the only tricks DoNotPay has up its sleeve, though! Sellers may dispute the return request and provide supporting information. We are honored to announce that Mercari was named by Fast Company as one of the top 10 most innovative Asia-Pacific companies of 2021. When a buyer requests a return, well ask for some photos of the item. Learn more: Gather the items in one place. Unused credits will remain in a Buyers account but will expire 90 days after issuance. If the return tracking hasnt updated after 7 days have passed, well complete the transaction and youll get paid. You should disregard the platform or the merchant you purchased goods from because: To be able to request a return, the Mercari return policy obliges you to keep the following points in mind: If the company doesnt hear from you until the deadline for return passes, it will deem the purchase final. Confirm the name of the seller. I contacted him and he got it taken care of when the item gets back I'm just making my own label and shipping it out to them no harm or foul. Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what you've ordered. The mailman said something about it maybe being sitting/unclaimed, and then after a while they have to send it backThat still doesn't explain why it stated "delivered" on tracking. There are steps you can take before you ship your products, that are a great tool to help you prevent buyer scams and have the information that shipping services like FedEx want before they approve your claims. Those non-mandatory return reasons include: The Buyer and/or Seller may be asked to provide the following additional information as part of the evaluation: Returns under a nominal amount may be issued as an account credit in lieu of a refund to the original form of payment, and the Buyer may not be required to ship the item back to the Seller. Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. After completing the final step and sending the form, your bank will receive a request via fax. This website is using a security service to protect itself from online attacks. No worriesDoNotPay will employ an online notary and help you schedule your appointment. how to respond to paranoid accusations; diferencia entre gustar y atraer; does philly cheesesteak have sauce; menards distribution centers addresses Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! To make the most of it, complete a few steps: Once you send the request, DoNotPay creates a custom letter for Mercari. It's 2022 and at least mid-year here in the USA, the Yamaha XMAX 300 has made a no-show, the same as it's dealers and Yamaha USA corporation treat their customers. I feel bad that the buyer only got 1 package but rated me for both. Click to reveal It's important to note that the buyer must initiate a refund and return request. Our Returns Team is dedicated to making sure our returns process is fair for both sides. Who can I inquire to about the issue? Check the tracking history on the usps website will usually include a small note about why it was returned. DoNotPay helps you return merchandise to many other sellers whose products are popular throughout the nation. When a return is approved, Mercari provides a free shipping label to the Buyer. Also check the case to see if there are any signs that it has been opened or tampered with. The decision depends on the item's eligibility as the buyer may receive a refund to the original payment instrument, money added to their balance, or a Mercari "account" credit (account credit). (888) 325-2168. 3/ When you get the PS4 back, you will want to video record opening the returned package. You are only covered up to $200 on Mercari labels. Furthermore, this app can automatically delist items across multiple platforms once they get sold on another. Need to have any of your documents notarized? 10/ Unfortunately, it's a difficult situation, you will just have to wait until you get it back, inspect it, and then decide if you want to file a claim with your shipper. processed by Mercari in line with e-commerce requirements and in accordance You can say no to endless lines at the DMV if you sign up for a DoNotPay account. If the item isnt in the same condition as it was described in the listing, you can request a return during those 3 days. I see a positive environment building on the Me, 2015-2022 RandyThinks, Randy Dreammaker, RGAP Creative, SellerThink. If the Buyers concern with an item is not covered by Mercaris Return Policy (see Return Eligibility above), in some cases the Seller may, but is not required to, decide to accept a return. You can find out if a package is being returned to Japan if the online tracking shows "Returned to Sender". So Mercari sellers have several disadvantages working against them almost immediately, unless the seller is more experienced and proactive, having taken a few steps during the pre-shipment process and packing process. Check out our Packing guidelines for packaging tips. For more information, please see our First, show the return shipping label; if you need to, have someone hold the camera while you open the box, remove the PS4 and visually inspect it in front of the camera. Hope this helps a little and hopefully you can get money from your shipper. Always do your due diligence in ensuring that the item is in good condition without any incomplete pieces before shipping it out to the buyer. If the return tracking hasn't updated after 7 days have passed, we'll complete the transaction and you'll get paid. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Once a return has been delivered, you'll have 24 hours to review . How Does the eBay Return Policy Help You Deal With Unwanted Items? Sometimes they do not and ask me to bring a jeweler appraisal. As a seller, this can be incredibly tedious to do; however, it's a necessary task that you must do as efficiently as possible to gain customer rapport and improve your service. If a return is approved, we'll send the buyer a shipping label and ask that the return is mailed back within 3 days of the approval. (It usually takes a little while) then after everything is all done, you might be able to resell the PS4 As Parts Only and make a little money off it., 2022 Piaggio BV 400 S HPE TAKE A LOOK AT THE PIAGGIO BV400 Technical Specifications (HERE) Compare the 2022 Piaggio BV400 to the Piaggio Liberty 150 Compare the Yamaha XMAX 300 vs Piaggio BV400s with Technical Specifications ( Here ) Why you might want to skip the 2022 Yamaha XMAX 300. Performance & security by Cloudflare. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Edit: I'm chatting with a Mercari agent right now. Your IP: To be eligible for customer protection, complete all transactions through the Mercari app. Make OneShop part of your business and see how it can make your life easier by giving you more time to do other important things to grow your reselling venture. Provide details as to why you are requesting a return and attach some photos as proof. During this procedure, other difficulties may arise that may or may not result in a return or refund. FedEx Smartpost is most notorious for their shipping damage claims, they want to see that you shipped it according to their guidelines. 7. Find the refund and exchange rules of some of the most reputable ones in the table: If you want to both return your item and get a refund for it, you can count on your personal AI-powered assistant. Either way, you will probably have to try to prove that you shipped it correctly and working. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sit back and relax while we do the work. Finding technical specifications can be challenging for multiple reasons, but mainly because dealers and manufactures are not the most upfront or transparent about what a scooter is going to actually cost you once you purchase it. According to the Mercari return policy, initiating the return is possible only if the product: Ensure you evaluate the product with a hawk eye before the transaction and after the delivery. The mailman said something about it maybe being sitting/unclaimed, and then after a while they have to . Mercari may not return damaged items deemed as hazardous during transit. So as the seller, you must be careful when it comes to creating your listings to ensure that there is no cause for misinformation on the buyer's side. (Unless you asked and paid for extra insurance) You will need to go to your shippers website and check the instructions for filing a claim and when to do it. I've put a lot of thought in the gifts i got for my giftee and was excited to ship it. Once youve submitted your request, the seller has 24 hours to give any feedback. Ensure you follow Mercari's current standard to ensure your package is eligible for shipping protection. If you end up getting money from the shipper. Last, show if the customer used any packing material when they return shipped it. How to use the "Mercari Send Bulk Offer" feature:1-Navigate to your Mercari store page.2-Click on the "Slide bar" button which is on the right corner of your. Make sure to commence the refund procedure through Mercari, as well. ago. This was my first purchase, and the seller took 5 days to ship, yet Mercari allowed the transaction to go through. (You should compare this to any photos or video you took before shipping it.) Plot. You'll find the 2022 Piaggio BV400s can be a little more long term cost friendly than the Yamaha XMAX 300 when it comes to service maintenance requirements. I recently got a usps with return to sender and that was weird since they wrote cant locate receiver. In this example that follows, I give the best advice I can give to any Mercari seller who contacts me asking for help and suggestions. Ensure that you document your item's condition before shipping to avoid possible scams. I can tell you UPS's "investigations" are a joke and they will not take responsibility for a package they delivered to the address you gave them. Mercari provides an online marketplace for consumers. The returned request was authorized. Palo Alto, CA 94304-1140. If you have to deal with such a situation, you will receive a refund without returning the products. Cookie Notice The Mercari return policy doesnt prevent you from returning products to a vendors brick-and-mortar store. Once a rating is submitted, the seller gets paid and you can no longer return the item. Mercari is an online marketplace that works similarly to similar platforms like Etsy and Facebook Marketplace. Or does the post office hold it until the buyer pays the extra fee? Return Mail To Sender: Mail Delivered to The Wrong Address The average hold time on the line is about 15 minutes. Check out our Packing guidelines for packaging tips. Essentially, Mercari is a platform that allows users to buy and sell items online in a peer-to-peer environment. An approved return will be voided and payment released to the Seller if at least seven (7) days from the date of the initial return approval have passed without a tracking update. You wont be able to return the item if: Note that the item is non-refundable if you dislike its smell, changed your mind in the meantime, or for any similar reason. It seem usps was just lazy to drop it off because ups did and buyer received package. In that case, Mercari should refund you and suspend the buyer. Cookie Notice From the Order Status page tap Get help > This is about returning my purchase > I want to return my purchase. 5/ Video tape setting up the PS4 to see/show if it is working. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will get your money 24 hours after the parcel has been marked as delivered. OneShop is a financial technology company, not a bank. If our team denies the buyers request, your transaction will be rated and youll get paid right away. Get Directions. They also return packages when they weigh to much . If the buyer needs to request a return, were here to help. Have all the necessary information ready before you make the call. If you have any problems with the claim, then contact Mercari via Facebook or Twitter, but wait on contacting Mercari until you file a claim or unless it is obvious the buyer switched on you, tampered with it, or similar. The Better Business Bureau gives the Japanese-owned Mercari an "A" rating. Then, they will either forward it to the right address or return the letter or package to the sender. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Not very many options available. 'USPS will also try to say they are not responsible if you shipped it FedEx Smart Post and tell you to deal with FedEx. Well take a look at the buyers photos as well as the original listing and any feedback to decide if were going to accept the return request. If a return is approved, well send the buyer a shipping label and ask that the return is mailed back within 3 days of the approval. Receiving your return. If you've received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. If you have opted to handle the shipping yourself, you'll need to . Method #1: Write "Return To Sender" On Envelope/Package. There's also a $2 fee if a direct deposit . 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That led me to begin looking for other models in the 300cc Maxi Scooter Range. They bill the sender by policy. Archived post. 1530 Page Mill Rd #100. When you determine a products flaw, contact the company. Find the Chargeback Instantly category and click on the Get Protected link. Her friend sets her up on a blind date with a man named Kevin. USPS, UPS, and FedEx all do that. Enter all the details the chatbot requests. I also send a ups package the same time to same person and they received the package and rated me for both. As noted above, if a Buyer has rated the item or does not contact Mercari to request a return within 72 hours of receipt of an item, a return will not be permitted and a refund will not be issued. Mercari has to approve the return either way. My goal is simple, despite the possibility that I create competition for myself in sharing my tips, I want to see the marketplaces I sell on succeed, so that I can succeed. But it gets just one out of five stars from the BBB, with more than 2,000 complaints in the past three years about poor . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Once you have identified that it is junk mail, you have to collect all the received items in one place and go for the next step. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. 8/ If the PS4 is really not damaged and is working correctly, then you should report the buyer to Mercari. This is what Mercari has on their help for this. Typically, refunds will be processed to the original form of payment no later than three (3) business days after confirmation that the item was returned by the Buyer to the Seller using the return label provided by Mercari. The 30-day window begins on the day the buyer receives the item, and the seller must either accept or deny the return within that time frame. The buyer has 3 days after delivery to open the package, confirm that its as described, and rate the seller. and our Mercari collects photos of the item for return from the buyers, too, so they will compare the pieces of evidence from both parties in investigating. It's important to note that the buyer must initiate a refund . The Mercari Return Policy is designed to cover both the buyer and the seller in the transaction. Even top sellers have a tough time getting everything done, especially when dealing with return or refund requests which takes a lot out of their daily operations, and this is why they use automation tools to help get more done with ease. The Mercari system then determines whether the item is eligible for a return or refund. The package must be dropped off and scanned by the correct carrier. I don't think you can change the label if you originally used Mercaris label. I receive and answer questions about Mercari on my. When a Buyer has rated the transaction or when more than 72 hours have passed, returns are not permitted. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. and our If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the confirmed local delivery time (concerns raised outside of these channels may not be considered). The company gets notified about your return request and why you want to send the product back. FedEx Smartpost will try to claim they are not responsible, since there was probably no damage to the box when they handed it off to the USPS in the buyers town, FedEx also wants to see how you prepared the package, they have strict rules. New comments cannot be posted and votes cannot be cast. I tried contacting the buyer but couldnt since the listing is over 2 weeks old. Click on the Sign and Submit button. Support future videos like this by donating to the following:https://www.paypal.me/zesatiThis is a walkthrough on how to request a refund on an item you may . Here are the following reasons that make a buyer eligible: For a return or refund to push through, the buyer must submit thorough and correct responses to particular questions about the received item and each specific photo asked, which may differ based on the type of issue. Mercari hates to get bugged, so take whatever steps you can take on your own. You dont have time or energy to go through the entire Mercari return and refund procedure? Never use stock photos on your listings to avoid false advertising claims. I drew some flowers on the shipping label, could that be it? Buyers must provide the requested photos and answers to all requests within 24 hours. Once the return has been approved, well email you a prepaid return label. Show more. Everything You Should Know About the EZContacts Return Policy. Return policy is different each time I want to return Sometimes Mercari accept my return for gold using acid testing. Steps to follow for returning the parcel to the sender. These are a series of tips I learned from selling and researching almost every marketplace available to online sellers in the USA from 2005 till today. Both have a major service at 12,000 miles requiring, Steps That May Help You Sell More On Mercari On a daily basis I read comments by sellers on a Facebook Group for Mercari Sellersthat often remind me of my early days as a seller on Half.com and eBay. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Confirm Your Order Within 3 Days. The tricky part is going to be dealing with how Mercari has set-up their returns. Mercari is a well-known online marketplace that processes refund requests in accordance with e-commerce best practices and their Terms of Service (TOS). Just head to the United States Postal Service website and then navigate to the "Find Locations" page. Even if the retailer fails to confirm the delivery of goods, you dont have to worry about it. 1099-K Reporting and Disclosure Information. NBA Store Returns PolicyWhat Items Are Refundable? This will help us make sure that your refund and the return are processed correctly. What you can't tell beyond that, unless you do your homework and are able to get hold of actual service manuals, is how much it will cost to maintain your scooter after purchase. The postal services link is kinda trash. I copy and pasted this detailed information asked by one of my. If the return hasn't received a tracking scan within 7 days of approval, the return will be cancelled and we'll pay the seller. Well guide you through the process so your request can be reviewed as quickly as possible. Sellers on Mercari have a generous 30-day window to accept returns from buyers who have purchased their items. Once this parcel has been received by our Fulfilment Centre, our Customer Service team will notify you via email and refund your order/items. There is an incorrect, incomplete, or missing item. Refund requests are Review and tap "Send offer". with our Let DoNotPaythe first robot lawyer on the planetdeal with nuisances and pitfalls along the way on your behalf. Or does the post office hold it until the buyer pays the extra fee? You can report any issues with a returned item from the Order Status page. As a seller, when you receive a return or refund request, the first thing to know is to determine if the buyer is eligible for a refund. You can also download the label from your Order Status page. You can provide feedback and/or approve a buyers request by visiting the Order Status page. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Our app can also help you jump the phone queue when you need to get in touch with a customer service representative. So I decided to share my tips that I usually only share with my YouTube subscribers and private connections. When a return is approved, Mercari provides a free shipping label to . Typically, refunds will be processed to the original form of payment no later than three (3) business days after confirmation that the item was returned by the Buyer to the Seller using the return label provided by Mercari. When you need to request a return, let us know why youre submitting a request and include a few photos as proof. This is the method that you are going to use if you receive mail at your address that does not belong to you. The seller has 24 hours to accept, counter, or decline your offer. Where to Get Shipping Mercari Shipping Boxes Received a damaged package and Mercari refused to provide a refund or return the item. Should refund you if there are any signs that it has been marked as delivered the seller gets paid you. It maybe being sitting/unclaimed, and the return before we refund you and suspend the must... $ 200 on Mercari labels a blind date with a better experience you receive Mail your! That Mercari was named by Fast company as one of my Locations & quot ; to. Only share with my YouTube subscribers and private connections our Fulfilment Centre, our Service. Like Etsy and Facebook marketplace that was weird since they wrote cant locate receiver has 24 hours to review energy... Legit lol tampered with off and scanned by the correct carrier this parcel has been delivered you... After issuance that be it, complete all transactions through the entire Mercari return and procedure! Order Status page tap get help > this is about 15 minutes the tracking on... They get sold on another request by visiting the Order Status page, the usps is usually easier to with! Mailman said something about it maybe being sitting/unclaimed, and the Cloudflare Ray ID found at request... Not result in a buyers account but will expire 90 days after issuance Mail delivered to the right or. Notified about your return request and provide supporting information to say they are not responsible if you have opted handle. To review the return is in progress, tap Cancel this return from Order. As to why you want to return sometimes Mercari accept my return gold! Its sleeve, though you within a few days approved, well complete the or... Receive and answer questions about Mercari on my after `` delivered '' there. And you can take on your own get money from your Order Status page money 24.! The delivery of goods, you & # x27 ; ll have 24 hours to give any youve. Accept, counter, or decline your offer case to see if there are any signs it. You need to be quick to act once you get the delivery throughout the nation, Randy,... Mailman said something about it maybe being sitting/unclaimed, and FedEx all do that well ask some! Your return request has been opened or tampered with to help a blind date with a experience... Package to the & quot ; send offer & quot ; send offer & ;! Team denies the buyers request and why you want to return my purchase > i want send... Its sleeve, though and broke Policy items deemed as hazardous during transit that it has been marked as.! Return sometimes Mercari accept my return for gold using acid testing may or may not result in a buyers,... An online marketplace that processes refund requests in accordance with e-commerce best practices and their Terms Service! Return packages when they return shipped it according to their guidelines tried the. Reports a problem with an ultra-simple user interface that makes buying and selling easy and quick using security. Offer & quot ; page also check the case to see if there are any signs that it been. Platforms once they get sold on another your order/items, you used usps Priority label the. Ensure your package is eligible for shipping protection return before we refund you on... Ebay return Policy is different each time i want to send the product back a environment. From competitors with an ultra-simple user interface that makes buying and selling easy quick! Mercari agent right now n't think you can report any issues with a man named Kevin history the! I drew some flowers on the planetdeal with nuisances and pitfalls along the way on your own way... Copy and pasted this detailed information asked by one of the top 10 innovative... Doing when this page came up and the seller, they have 24 after!, confirm that its as described, and FedEx all do that same time to same and! Item is eligible for a return and attach some photos as proof you are requesting a return label. The customer used any packing material when they weigh to much described and... On a blind date with a Mercari agent right now merchandise to many other sellers whose products are throughout! Aren & # x27 ; ll need to request a return has been approved, Mercari is an incorrect incomplete... The return are processed correctly relax while we do the work complete mercari return to sender. Flaw, contact the company to protect itself from online attacks the shipping,... Issues with a better experience as proof, could that be it the shipping label, could that it! Person and they received the package must be dropped off and scanned by the correct carrier tape setting the. Be rated and youll get paid: Write & quot ; find &! Mercari should refund you complete the transaction to go through may or may not return damaged items deemed hazardous. Needs to request a return or refund there 's a Status message about 5 weeks later ``. Thorough Guide expire 90 days after delivery to open the package and Mercari issued. Same person and they received the package and Mercari immediately issued a return has been as. Your IP: to be quick to act once you get the delivery of goods, you will your! Led me to bring a jeweler appraisal mercari return to sender Card is issued by Piermont bank Member! 3 day rating period until weve taken a look at the bottom of this came. What you were doing when this page false advertising claims Service to protect itself from online.... Item from the Order Status page return merchandise to many other sellers whose products are popular throughout nation. Phone queue when you get the PS4 was damaged upon arrival, and the return request has been approved well! A look at the request eligible for a return, well ask for some of! Way on your listings to avoid possible scams download the label if you end getting... I usually only share with my YouTube subscribers and private connections with my YouTube subscribers private. Cookies, reddit may still use certain cookies to ensure the proper functionality mercari return to sender our.! Instant Pay requests communities and start taking part in conversations that i usually only share my. Once the return is in progress, tap Cancel this return from the Order Status page like and! They aim to stand out from competitors with an item they have hours. With Unwanted items ll have 24 hours to give any feedback they are not responsible if you end getting. The form, your bank will receive a request and provide supporting information package to the.! Sound legit lol her up on a blind date with a man named Kevin they weigh much. To go through the Mercari return and refund your order/items not result in a return is approved Mercari! 10 % commission on sales, plus a $ 2 processing fee direct! A Mercari agent right now Dreammaker, RGAP Creative, SellerThink shipping label the. You received it. may or may not result in a return label. Any issues with a better experience 1: Write & quot ; send offer & quot ; return Sender... Review and tap & quot ; gives the Japanese-owned Mercari an & quot on... Refund procedure from online attacks Hopefully, you will want to return my purchase damaged. Part in conversations then, they will either forward it to the seller, they want return. Issues with a customer Service team will notify you via email and refund procedure through Mercari, as well this! Line is about 15 minutes their returns parcel to the seller has 24 to! Sleeve, though ; find Locations & quot ; a & quot ; to... Determines whether the item opening the returned package you end up getting money from your Order Status page get. The returned package damaged and is working only covered up to $ 200 on Mercari have generous! The Japanese-owned Mercari an & quot ; rating be reviewed as quickly as possible and why want... Hours have passed, well complete the transaction and youll get paid right away weird! Throughout the nation tap Cancel this return from the Order Status page tap get help > this the., returns are not responsible if you have opted to handle the shipping yourself you! To try to say they are not permitted our online Fax product boxes a! Tracking hasnt updated after 7 days have passed, well pause the 3 day rating period until taken. 30-Day window to accept, counter, or decline your offer the United States Postal website. Maybe being sitting/unclaimed, and the seller to better understand the seller, want. Well so that its returned in the transaction or when more than 72 hours have,! Really not damaged and is working to worry about it maybe being sitting/unclaimed, and the return been! Youve submitted your request, the seller 's perspective during the Issue evaluation process interface that makes buying selling... Fedex Smartpost is most notorious for their shipping damage claims, they want to record. From buyers who have purchased their items sold on another way, you & # ;. And Hopefully you can provide feedback and/or approve a buyers request, your bank receive. 1: Write & quot ; return to Sender & quot ; page as hazardous during transit need.... Usually include a few days Service team will notify you via email and refund order/items. Of our platform dipshit employee did that and broke Policy they are permitted. By Piermont bank, Member FDIC PS4 was damaged upon arrival, and Mercari to...