If purchases look suspicious, they will be flagged. Routing Number. apply. Last night my card was froze even though I said the charge was not fraud. She kept asking where was my card was when transaction was done & where was I? But my husband gets his payroll deposit a day early and sometimes two days. Online access and identity verification (including SSN) is required to open an account. Otherwise, it will take longer. This company is a fraud and all of the customer service agents are in on it. I have not had any negative experiences and have found their services to be convenient. I also love that its completely free to use! Miami, FL, Robert Wear Over the years I've never missed a deposit, never had any issues reaching them I did however notice my customer service number is different from the one on the new cards. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. I refused, so the representative said he re-issued the card sending it standard mail and explained I could still use my account online and send money to other GoBank users. So now Im pissed off. 2023 BestCompany.com LLC - All Not only do they say they dont have that information, but they also said the merchant cashed the checks because the transactions were posted to my account. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They stated to give them a period of 24 hours and the bank would be up and available to me. Worst banking experience ever. And that I will continue to be charged the monthly fee until the balance is paid and my account have a zero balance. I have been using GoBank for a long time now. 2023 GO2bank. They allow your account to be overdrawn by up to $100 and you pay them back on your next deposit. My replacement GO2bank debit card never arrived. Unfortunately, I'm kinda forced to use gobank due to the fact that I work for uber, and their instant pay feature uses gobank. Also, there is no notification when the payment recipient cashes the check. I have sent them a money order to pay off the balance so i can close out my account but they have still have not posted the payment and they are charging a late charge every month. Go bank it's one of the best Banks I have ever had. GO2bank is an online and mobile banking solution. Anyone can do better with an account from a legitimate credit union or local bank. We attempt to partner with many of the companies on our site. It's been a while so I can't remember. They serve it's purpose. Welcome to GO2bank! To open an account, purchase a starter kit for $2.95 at a Walmart store, deposit $20 (the minimum opening deposit), and then follow the instructions in the kit to complete set up. You can use the card anywhere Visa debit is accepted in the U.S. With GO2bank, you can also: GO2bank provides mobile banking services with no monthly fee as long as you've received funds via direct deposit in the previous statement period. I'm closing the account and going elsewhere damn thieves. The rep told me that she would waive this month's fee but not future fees when the direct deposit was make after the 19th of the month. Sign up to receive our free weekly newsletter. My rent was overdue almost a year, and my landlord was just waiting for the no eviction law to end so he could boot me. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Notified GoBank immediately & was told "the transaction is pending, so we can't do anything for 7-10 days" Although my card is in my possession, someone withdrew money & they rejected my complaint/notification of fraudulent activity & closed the investigation immediately (twice). I gave them a 1 star because the 0 star is not an option. I filed a complaint with the Federal Reserve and during their investigation of my account not only did they find I did not owe the 4385.03 at all, but that Gobank OWED ME almost $2500 which gobank refused to pay and I ended up receiving it directly from the federal reserve instead about 6 months later. Brooklyn, NY, Deb Hughes $25. Now I have to use my money for health reasons and they said it would be another 2 weeks before I could receive it through the mail. Austin, TX, Cody Take See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Reason this bank is a crook. But sence than I been getting the run around moving forward CVS should pull GoBank card!!!! Bank Routing Number 124303162 belongs to Go2bank, Division Of Green Dot Bank. Thats BS. However, I never actually closed the account. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Through the app, customers can check their balance, view their transaction history, find free ATMs, deposit checks, send money to other GoBank cards, and receive account alerts. I sent them the info and called them back. We value your privacy. Supporting documents may be required. And with the pre-authorized checks, I could just write the check out and send it and simply authorize it once the money came in. So I can't complain. Some customers have found that their accounts were selected to close for no legitimate reason. Let's set up your account. Besides the direct deposit, good luck might be a requirement. And i can't get in contact with anyone & the few times I have reached a real person & they hang up on me because they can't give good reason as to why my refunds have not gone back into my account when weeks before they had been returned back from the merchants. As if this is not bad enough, I just learned today that my neighbor, who uses Go2Bank (which is also owned by Green Dot Corp) is going through the same thing. GoBank makes it easy to deposit cash to your checking account at over 100,000 retail locations nationwide. Mobile number verification, email address verification and mobile app are required to access all features. After a few minutes, they said they needed to transfer me to someone who could close the account. Then after I go thru all the Account set up it tells me my info cant be verified and i wont be able to use all the SERVICES of the card, no atm, no cash back, cant add money to the card, cant transfer cant, cant, cant, so its as a gift card that needed my ssn and life story to activate. They told me to upload documents which Ive done and still no one will help. cause there wasnt enough cash in it to coverthe bill. Of the more than 370 GoBank reviews, 90 percent of customers gave GoBank a 1-star rating. Since that happened when Im done working for Uber that day I cash out and withdraw all my money that I made that day. Keep in mind that Go2 Bank might allow you to increase your security deposit for a higher credit limit. That's so underhanded and a terrible way to treat someone you supposedly want a long-term relationship with. rights reserved Opened by GoBank account with the direct deposit of my social security check of more that $500 per month , and so the monthly $8.95 service fee should be waived. Dont ever go with this fraud bank they are stealing and taken money from account. If I could give zero stars I would. This was for a deposit on a hotel room for the night of 6/17/22, They informed me my money will be held till 7/1/22 then they will process the return, so maybe I'll see my $120. Terms Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. They straight up stole from me. My direct deposits hit my account on time and I have access to my funds 24/7. Any deposit into Go bank will incur a cost of at least $3.74 per a maximum of $500 in deposit, or almost 0.75% at a minimum (the less you deposit, the higher the percentage fee). Customer service is a joke. We may receive referral compensation from some of the companies on our site. Ive been lied to over and over. They kept giving me the run around. Fair Haven, MI, Shaneka Young 2023 GO2bank. Still can't find your answer? Be proud 2gobank u are truly scumbags just like the scumbag thieves . US. Amazon.in: Buy Microsoft Surface Laptop GO2 Touch Screen 12.4" inches, 11th Gen Intel Core i5/8GB RAM /256 GB SSD, Windows Hello, Platinum - (8QF-00046) online at low price in India on Amazon.in. Subject to certain terms and limitations. It goes against our guidelines to offer incentives for reviews. Through the GoBank mobile app, you can easily send and receive money in just a matter of minutes. Copyright 2022 GoTo Group, Inc. All rights reserved. Reason go get gas the card declined but money is on the card. If I can give the is bank 0 stars I would this some bs, I had a deposit coming back on my account that was suppose to be released over 10 days ago. Some complaints include misallocated funds, misuse of the card or stolen card numbers, and intended funds that were never completed. You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. The bank is fine. US Bank Smartly Checking. We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. Please note that for withdrawals made outside of the GoBank ATM network, you will be charged a $3 fee in addition to any other fees that the ATM owner may charge. I got this account when they first started in business. I never received my new card after my current card expired. 16 digit card number. Features include no minimum balance or monthly fee, a Visa debit card, overdraft protection up to $200, early access to direct deposit funds, fee-free ATM use and cash deposits at local retailers. They are literally a scam. At a participating location, you ask the cashier at the register to deposit cash directly to your GoBank card, and those funds should be available in your account within minutes. You can also join the Community to post your own questions and reply to others. They are refusing to give the bonus to me or the person I referred. Then without warning or even giving me option to transfer my remaining money out or SOMETHING so that I could have a way to access that money before they shut my accounts cards off. customers to them. You call in, answer don't questions and they will fix it ASAP. And the attitude was just insane..Yep Immediately locked my account. Had a lady that could barely speak English laugh out loud and tell me her self that Im not getting my money. In my case that is not possible because of some asinine legal obstacle for direct deposits through a foreign bank. I called they said they cannot reverse the late fee after I pay off this late fee. If you have a question, concern or comment about your water service, we encourage you to call customer service at1-800-999-4033. Fantastic I have never had any issues. But lookin back at it I have 24 hours to pay back. Your Service Area. Contact GO2 INTERNATIONAL, based in California, is the manufacturer of GO2, a unique and safe two component chlorine dioxide system for superior results in water treatment. Were happy to take your call during this busy time. LEARN MORE One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! no problems at all. I would just completely agree with everything mentioned above. I am closing the account as soon as I withdraw every penny from the account. As such, the availability or timing of early direct deposit of your federal tax refund may vary. they are a joke they are a farce they are definitely not worth the time effort or headache. 2 reviews. Go2Bank Secured Credit Card 8 Reviews Secured Credit Card Min Deposit of $100 One-Time Fees $0 Regular APR 22.99% annual fee $0 monthly fee $0 minimum credit Bad Credit Does anyone know of a lawsuit going on to get my money back? Unsubscribe at any time. The agent even posted a copy of the promotion rules to me that DO NOT say anything about ME having a direct deposit. This has actually come in handy a couple of times when I was between jobs and doing contract writing work. Customer service (dispute section) is soooo bad! When you let GoBank know that you've authorized the check, they just take that amount away from your balance automatically and immediately. Before they would close my account, customer service decided my account needed to be flagged to review every single transaction since the account was opened. they said that my account was frozen so my paycheck wont go in. Love how they have no hidden fees. Throw in the terrible customer service already mentioned, and the current iteration of Go is a Stop. With a different bank, I'd be biting my nails about the fact that, for example, a bill was due on the 5th, but I didn't get paid until the 6th. GO2bank is a trademark of Green Dot Corporation. Now how did they let these charges go threw ? A bunch of policy changes that make no sense. So my warning to all consumers is to NEVER do business with Green Dot Corp. We called customer support multiple times with call durations of more than 45 minutes for them to offer no apologies and to hang up on us. It routing both FedACH and Fedwire payments. Spring, TX, Marvin Williams Report Fraud. It wanted me too contact Uber gobank customer service and when I did contact Uber gobank customer service I spoke too a representative that (spoke broken English) told me that I would have to wait 24 to 48 hours just too have my password reset or to have my account looked into. Definitely the new GOAT. Lake Arrowhead, CA, Jennifer McKinney But I have had no issues with my bank or my bank card. Gobank is the best. I spoke to a representative at 8:21 pm and he stated that he did not receive the email with my verification but in the system they actually opened the account at 8pm. If you need to speak to us, we will be happy to help. I then explained that I also spoke to the hotel and that is false and I also have proof of this. Sec code. The fees are ridiculous and they hold you accountable for unauthorized charges. So was a PayPal purchase. Please read upon on Chime and Varos before considering Go bank. Partner terms and conditions apply. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Contractors & Consultants. Back then you could choose how much you wanted to pay for service. Just seems like a bunch of scammers. Learn more about GO2bank's products and services. When my fellow to-worries get paid on Friday I get paid on Tuesdays. If you are looking for a bank that suits the lifestyle of someone who is busy, needs their earned money quickly, and wants to be able to combine grocery shopping and banking in a single trip to any Walmart, I'd definitely encourage you to get with GoBank. Been banking for 1 1/2 years and never had a problem. Mobile number or email address verification and mobile app are required to access all features. If you dont receive direct deposits, there is a $5 fee per month. 124303162. Saint Paul, MN, bigmiker Provo, UT, Robert Edward The rep at first told me I would need to get my balance up to $0 first, but when I explained I had not been using the account and didn't feel it was fair to charge fees on that, he said he would ask for it to be waived. Opened an account with Go2Bank, different story. I will be removing my money after this an return to regular banking or switch to chime or another! Well they are supposedly doing an investigation but to be honest with you I think that they are scamming people internally and stealing hard working people money!!!! We sent our IDs immediately, and they unblocked my husband's account, but closed mine. It is important to note that money can only be transferred from your GoBank card to another GoBank card and vice versa. Green Dot, you really screwed the pooch on this one. . Fond du Lac, WI, dave What's going on with there calculations, I'm not touching that $49. No, a GO2bank Visa debit card is linked to your primary deposit account. If you have a P.O. They need to be shut them down so they dont hurt anyone else. The issues I am reading below are truly ridiculous, as I have NEVER had any kind of issues. This is super frustrating for customers with questions about instant pay, online purchases, credit scores, points, statement credit, as well as Uber and Lyft questions concerning the Uber Visa Debit Card. Water is our most precious resource, and we must use it wisely to protect its availability for today and future generations. This experience was not without its delays and frustrations. When I called Uber gobank customer service for help. I tried to make an online purchase at Target and it was declined as an "inappropriate vendor". GO2bank is a trademark of Green Dot Corporation. I hope to see them go down!!! I like the check deposit feature, however, it takes an entire 7 days to process and released to your account. Thanks GoBank for making my life easier!! People need their debit cards. All third-party names and logos are trademarks of their respective owners. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. I requested my account to be closed after MULTIPLE issues not being able to access my account and mysterious "charges" added manually during the times I was unable to access my account, and then they had overdrawn my account $17 and some change for the monthly fee. Chicago, IL, Ryan Silapan I informed them I needed it for an emergency. Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. EVER happened in the 2 years Ive been with them! Mail us GO2bank P.O. Now I had in the vault 2,187 when I called it stated that I only have 187.00 in the vault. I again was placed on hold. what the.what service? Very frustrating. Explain your issue with giving your last 4 digits of your debit card.. 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