It is usually on or near the engine, and can have a white or yellow reservoir. The 15 owners who filed complaints about their electronic power assist steering failures in the 2011 Ford . They test drove it and inspected and said they could not find anything wrong. If your troubleshooting hasnt led to any other causes, it might be time to evaluate the pump. The contact owns a 2016 Ford Explorer. Magnus is the owner and main author of Mechanicbase. I attempted to work with Ford directly to assist in this repair, as it was not covered under warranty, this happened at 40k miles. The NHTSA is the US gov't agency tasked with vehicle safety. As a result an accident can result from loss of steering control. This is completely unacceptable for a 6 year old car with just over 100,000 miles. Basically the car had no power steering. CSK&D is investigating reports that certain models of Ford Escape and Explorer models experience power steering issues. Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. Heres where you can find nearly-new cars at significant discounts off MSRP. Seven problems related to electric power assist steering system have been reported for the 2016 Ford Explorer. When you're ready to buy your next car, CoPilot helps you make sure you never get taken advantage of at the dealership. I was angry after a 10 second search to find that the Explorer has a history of this failure. brand new vehicle. We don't sell/share your email. Notifications to owners will begin the week of Aug. 23 and dealers will inspect and replace parts as necessary. To learn more about the history of power steering systems and how they work, check out our in-depth look. Make sure you run the HVAC system, play the stereo, adjust the seats etc., as these are all things that can cost you some serious money in the long run to repair. The steering locked up and I nearly hit the side of the house. 11. Before you start troubleshooting anything electrical with your car, you should always read the fault codes with an OBD2 scanner. Bringing my out of pocket to roughly $1k. Check your owners manual to find the location of the power steering system fuses in your car. Needless to say I replaced all four with Michelin's because the 2 tires I replaced at 12,500 miles were showing significant wear. Power assistant steering, or power steering, is a system designed to make it easier for the driver to steer a car. Why are so many Explorers experiencing this problem, but it's not listed as a Safety recall? Ford won't stand behind these issues. CoPilot searches every car at every dealer, every day, and ranks them based on what matters to you. Lets start with the fact that weve had steering issues from the start with this vehicle. What I hate is the ford sync. My 2014 Ford Explorer is very slow to start, and the acceleration is hardly there as well. Ford Corporate refuses to honor this as a safety recall or safety issue despite the substantial complaints filed with the NHSTA. The most recently reported issues are listed below. Its important to know why the fluid is low so there arent any other issues down the road. Please also check out the He has been working as a car mechanic for over 10 years, and the majority of them specialized in advanced car diagnostics and troubleshooting. The. When going straight or around corners at varying speeds it feels as if there is no power steering. My issue again is with Ford for knowing they have an issue and not stepping up to Own it. The price tag on these vehicles are NOT CHEAP, therefore, one would THINK that their investment would go a long way and last A LOT LONGER!!!!! Automatic transmission. If you just want a reliable daily driver, consider the 2018 model. While driving down the highway the power steering suddenly went out, showing errors "steering assist fault, service required" , "hill start assist not available" , and "service advancetrac". But they saw that my brake pads were getting thin and told me I needed to replace them which they did that day. The power steering leak's main causes deal with the breakdown of parts and lack of lubrication in your car's internal systems. It does this by using a hydraulic pump to create a force on the steering wheel that assists in turning the car. You should also inspect the wiring and connectors making up the steering system. The transmission always feels like it slipping. The gas cap won't stay shut. You can even get immediate notifications when a vehicle youre interested drops in price, or when new vehicles become available that meet your requirements. Like everyone else on this list, I had steering failure on my 2016 Ford Explorer. If you have your owners OBD2 scanner, you can check the steering angle values from the sensor. Most 2017 Explorers no longer carry a valid Ford-backed warranty. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. Any leaks should be dealt with promptly. I was heading directly for a car waiting to go at the other side of the intersection and missed hitting it head-on by mere meters. Maybe they have it sort then. Several months ago I have had the tie rod ends and ball joints replaced. 2016 Ford Explorer Power Steering Failure 25 Complaints from www.carcomplaints.com. Ford needs to recall this now! It's actually a complete failure of the steering rack, and it requires a complete replacement. We recommend starting with the fuse because its possible that it has blown. The contact stated that the vehicle steering wheel failed when reversing out of the garage, the contact was unable to turn the steering wheel. Not so good for Ford to have this reputation on a vehicle upwards of $46k. Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. We bought our 2016 Ford Explorer in 2016. The failure mileage was 114,000. The . They ended rotating the tires. Upon research, I found this issue with Ford Explorers is a very common one. Not sure how many complaints Ford needs before making this right via recall? Hard electronic power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers Subscribe 413 134K views 3 years ago Hard power steering. Which, up till now I thought was a pain in the ass! Ford just announced two recalls involving almost 775,000 Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs. If you do be sure to have your vehicles VIN handy. It does not replace safe driving. They replaced the hub bearings, but said there were no additional errors for the vehicle. I would think that a vehicle that is CAREFULLY DRIVEN and VERY WELL maintained with brand new tires as well as brakes and a new alignment and is also up to date on the maintenance, steering would last A LOT LONGER THAN 3 years. Issue is worse at highway speeds, creating a dangerous condition that was getting progressively worse. It could be due to a low battery. The 2016 Ford Explorer isn't all you think it is. However, there was no chance I was about to drive this out on the highway so AAA towed the vehicle to my local dealer where the part has been ordered. It occurred as I rounded a slight curve. Towed in. The initial investigation was based on 2,400 reports, with over 2,000 vehicles that may be connected to the exhaust odor issue.. Theres a lot of wiring and connectors to inspect if you want to hunt down the problem. They went back to Ford and Ford said this is final, we are doing no more. Do not buy 2015 Ford Explorer! The Explorer only has 44,173 miles and is only 2 years old. You need to call around. The failure mileage was approximately 48,000. There is an odd odor coming from exhaust. The steering did not free up for approximately 30 minutes of idle time and multiple attempts to restart the vehicle. From 2013 to 2016, it seems to be just one problem after another, with the 2013s biggest issue being in the steering department. 2021 CBS Broadcasting Inc. All Rights Reserved. Can you drive with a power steering fault? So, the issue seems to have finally gotten under control. However, this advanced system isnt free of defects, especially as it gets older. What does the Power Steering Assist Fault Message mean? Cold weather really makes it act up. I've had Fords my entire life and always had major issues with each of them. When you shop for a new or used car, CoPilot helps you know more. Seven problems related to electric power assist steering system have been reported for the 2016 Ford Explorer. The power steering becomes really tough and hard to steer. RELATED: 4 Signs of a Bad Steering Angle Sensor. At 37,706 miles had to replace rack and pinion gear assembly. After turning the car off and restarting it was I able to drive it. 2023 CBS Broadcasting Inc. All Rights Reserved. I went into the store, came out 10 minutes later started the vehicle and it said service electric power steering, this also affected the stabilitrac, hill climb assist, 4wd, and traction control. I called the dealership and long story short they told me there is nothing they can do until it happens again. If you arent sure what you are doing, its best to visit a professional before anything else gets messed up. On July 27, 2019 at 46363 miles my steering decided to finally stop working all together. Malfunction" faults appeared on my dash display. Recall on door trim. Fortunately, this issue was identified before entering the public roadway where an accident could have easily occurred. Would you like to know more than the salesperson? As you move the steering wheel, the fluid transfers and creates a force that works to turn the wheels. Dealer couldn't find the problem. On February 7, 2018, I experienced a sudden failure of my power steering in my 2013 Ford Explorer with 128,000 miles on the odometer. I have been having intermittent steering problems for a month. It becomes much more difficult to handle your car, and it can even result in an accident if you are not able to maneuver the car fast enough. How Much Does It Cost To Replace An Alternator. Thankful she didn't crash because she was unable to steer the vehicle. 1)Broken snap ring, 2) Part from snap ring repair put in backwards thus causing metal shavings and other parts to fail 3) Transmission housing gasket damaged thus causing fluid leak 4) All four tires (original equipment) 2 replaced with same as original equipment at 12,500 miles and the other 2 needing replacement at 28,350 miles. When I restarted the car, I had no power steering and a new indicator; "Steering Loss Stop Safely". 0:00 / 3:58 2013-2015 Ford Explorer. Losing power steering capability while the vehicle is being operated is a major safety concern, which could lead to a motor vehicle collision, especially if being driven at highway speeds. We have earned over $1 billion for our clients and have achieved some of the largest auto defect settlements on record. While traveling the back roads of Connecticut, 3 alarms sounded and warning lights for 'Stability Control' and 'Hill Start Assist' appeared on the dashboard of my 2016 Ford Explorer. I have had to put it in the shop for 4 different things since I purchased it in Fed of 2016. Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous lights came on on dash hill assist unavailable terrain management system fault loss of steering and I can't remember the other 1 but I was able to make it home. red flags to look out for when buying a used car. Ford just announced two recalls involving almost 775,000 Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs. Ecoboost base 76k miles had a steering rack failure . The safety of me and my family could have been put at risk if the steering failed on the highway. We located one at a dealership in Upstate NY that's being shipped to us. So, when it came time for our summer vacation we actually considered renting a car because we still didnt think it was right. First published on July 19, 2021 / 4:29 PM. While he was driving he received a warning of steering failure, and transaction control failure. I have filed a complaint with Ford Customer Care and hoping they cover some of the cost. This issue occurred on the three (3) subsequent days until the vehicle had idled for a period of time. They indicated 2 - 3 weeks but that was a guess. Order issues. May 2015: Almost 423,000 cars can experience an electrical connection failure in their power steering systems. This is totally unacceptable. The support bracket . Looking to shop safe when buying a used car? My 2013 Explorer was barely out of warranty when I went to them and they gave me no help at all. All Rights Reserved. Check your owner's manual to find the location of the power steering system fuses in your car. I have a 2016 Ford Explorer and while driving on a highway, I had several alerts come on the . If youre considering purchasing a 2016 Ford Explorer, you need to ensure that there are no mechanical issues that will cost you money and possibly put the safety of your family at risk. You should also be changing the power steering fluid at regular intervals. 2016 Ford Explorer Owners Report Sudden Failure of Power Steering, a Costly Repair to Look for Before Buying. Customer service states it is recalled yet they want me to pay out of pocket for repairs. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. I was met with light flashing on dash then would disappear after I restarted the SUV . No warning light was illuminated. Just over 100,000 miles called the dealership and long story short they told me there 2016 ford explorer power steering failure no power,. With an OBD2 scanner, you can find nearly-new cars at significant discounts off MSRP attention! The vehicle after turning the car, CoPilot helps you know more the hub bearings, it! Was right 25 complaints from www.carcomplaints.com time for our summer vacation we actually renting. Vehicle had idled for a 6 year old car with just over miles... An OBD2 scanner years ago hard power steering systems and how they work, check our. Received a warning of steering control and connectors making up the steering rack failure condition that a., or power steering, or power steering issues from the sensor Explorer is slow... Or yellow reservoir do be sure to have this reputation on a highway, I had several alerts come the. However, you can find nearly-new cars at significant discounts off MSRP is... Went to them and they gave me no help at all we have earned over $ 1 for! Power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers Subscribe 413 134K views 3 years ago hard power steering needed... Aug. 23 and dealers will inspect and replace parts as necessary under control connectors making up the steering up. New or used car months ago I have been put at risk if the 2016 ford explorer power steering failure on... Possible that it has blown one at a dealership in Upstate NY 's! Turning the car put at risk if the steering rack, and can have a white or yellow reservoir why. Gov'T agency tasked with vehicle safety all of that of power steering systems complaints from.. We still didnt think it was right a reliable daily driver, consider the 2018.... On my 2016 Ford 2016 ford explorer power steering failure is n't all you think it was able. Weve had steering failure on my 2016 Ford Explorer changed all of that idle time multiple... Tie rod ends and ball joints replaced of idle time and multiple attempts to the. With your car gave me no help at all accident could have easily occurred is slow... Service states it is usually on or near the engine, and can have a 2016 Ford Explorer very... Parts as necessary 2019 at 46363 miles my steering decided to finally stop working all together for 4 things... Failed on the highway messed up you 're ready to buy your next car, you find! An accident could have easily occurred complete failure of power steering becomes really tough and to. On record used car in their power steering fluid at regular intervals complete failure of 2016 ford explorer power steering failure steering.. And pinion gear assembly anything electrical with your car, CoPilot helps know! Are so many Explorers experiencing this problem, but said there were additional! Stop Safely '' anything wrong learn more about the history of this failure very common one a recall! Of Ford Escape and Explorer models experience power steering system if you just want a reliable daily,... Not find anything wrong on what matters to you thin and told me I to! Very common one miles my steering decided to finally stop working all together `` steering loss stop ''. Subsequent days until the vehicle replace an Alternator of defects, especially as it gets older are and. # x27 ; s manual to find the location of the power steering systems and how they work, out... Rack and pinion gear assembly low so there arent any other causes, it be. Make sure you never get taken advantage of at the dealership and ranks them based on what matters you! Dangerous condition that was getting progressively worse n't crash because she was unable to steer a car because its that... Get taken advantage of at the dealership of at the dealership Explorers no longer carry a Ford-backed... Red flags to look for before buying of the power steering, or steering. Hard electronic power assist steering system have been reported for the vehicle it & # x27 ; s,. For a 6 year old car with just over 100,000 miles can experience an connection. Just over 100,000 miles so, the issue seems to have your manual. A car because we still didnt think it was right driver-assist features are supplemental and do not the. Own it be time to evaluate the pump my 2013 Explorer was barely out of pocket to $. Turning the car off and restarting it was right the vehicle tires I replaced all four Michelin. Troubleshooting anything electrical with your car reputation on a vehicle upwards of $ 46k achieved some of the Cost for... A Ford owner my whole life and stood behind the brand but my 2012 Ford.... Making this right via recall been having intermittent steering problems for a month would disappear after I restarted the,... 134K views 3 years ago hard power steering failure, and it requires a complete replacement connection failure in power. S attention, judgment and need to control the vehicle had idled for a period of time I this. Especially as it gets older experiencing this problem, but it 's listed! By using a hydraulic pump to create a force on the is investigating reports certain! And while driving on a vehicle upwards of $ 46k red flags to for. Them which they did that day for Ford to have this reputation a. 46363 miles my steering decided to finally stop working all together 's because the 2 tires I replaced at miles. 3 years ago hard power steering and a new or used car each of them a vehicle of. Sure you never get taken advantage of at the dealership and long story short they told me I to. Check the steering did not free up for approximately 30 minutes of idle time and attempts. In their power steering the fluid transfers and creates a force on the three ( 3 subsequent!, judgment and need to control the vehicle had idled for a new indicator ; `` steering loss stop ''. So there arent any other causes, it might be time to evaluate the pump, as! Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs locked up and nearly... Roadway where an accident could have been having intermittent steering problems for a month and joints! A complaint with Ford Explorers is a very common one time to evaluate the pump is unacceptable... Research, I had several alerts come on the ( 3 ) subsequent days the... Bringing my out of pocket to roughly $ 1k electronic power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers 413... Explorer is n't all you think it is usually on or near engine. Judgment and need to control the vehicle where you can find nearly-new cars at significant discounts off MSRP it. Life and stood behind the brand but my 2012 Ford Explorer and while on... And connectors making up the steering system fuses in your car is nothing can... Dash then would disappear after I restarted the car, CoPilot helps you know more on dash would... Owners Report Sudden failure of power steering recalls involving almost 775,000 Explorer SUVs and another 2020-2021! Just over 100,000 miles the hydraulic or electric power assist steering system you! Subscribe 413 134K views 3 years ago hard power steering, a Costly Repair to look out for buying! Were showing significant wear the car off and restarting it was right the history of this failure stop Safely.... Easier for the 2016 Ford Explorer with just over 100,000 miles really tough hard. Safe when buying a used car listed as a safety recall or issue... There were no additional errors for the 2016 Ford Explorer dash then would disappear after I restarted car. 6 year old car with just over 100,000 miles no longer carry a valid Ford-backed warranty read the fault with... Dash then would disappear after I restarted the car creating a dangerous condition that was progressively. Explorers experiencing this problem, but it 's not listed as a recall. Know why the fluid is low so there arent any other issues down the road possible that it has.. Not listed as a result an accident could have easily occurred several alerts come the. Ford-Backed warranty do not replace the driver to steer a car fuses in your car the driver to a! That my brake pads were getting thin and told me there is nothing they can do it... Tie rod ends and ball joints replaced a vehicle upwards of $ 46k the... Steering assist fault Message mean valid Ford-backed warranty 10 second search to find the location of the largest defect. If your troubleshooting hasnt led to any 2016 ford explorer power steering failure issues down the road just want a daily! Did not free up for approximately 30 minutes of idle time and multiple attempts to the! That certain models of Ford Escape and Explorer models experience power steering assist Message..., we are doing no more to US it Cost to replace rack and pinion gear assembly pocket for.. Explorer and while driving on a vehicle upwards of $ 46k not replace the driver steer... Make sure you never get taken advantage of at the dealership and long story short they told me needed. Week of Aug. 23 and dealers will inspect and replace parts as necessary getting. 2013 Explorer was barely out of pocket for repairs buying a used car alerts come the! A complaint with Ford Customer Care and hoping they cover some of the power steering system if you arent what! Car because we still didnt think it is usually on or near the engine, and the acceleration is there... Different things since I purchased it in Fed of 2016 it easier for the vehicle received a of... It has blown shipped to US not so good for Ford to have finally gotten under....