If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. He then spent eight years as a content lead on the Windows team at Microsoft. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. You can manually remove duplicates if you want to use conflicting Skills, although Alexa does have a nasty habit of rediscovering removed items. Try giving the same command again, speaking closer to the speaker or more clearly. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Connect and share knowledge within a single location that is structured and easy to search. Not sure if problem is on Alexa side or Smart Life side. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. This will take you to a screen that shows which Echos are linked to which TVs. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. Does contemporary usage of "neithernor" for more than two options originate in the US? When that happens, go into your Alexa app and take a look at the skills you've performed. Spinning Green Light. This has been known to happen, and youll know as soon as you open the group if this is the case because the light simply wont show up. She's also an expertly-tuned speaker that can fill any room with immersive sound. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. This will help prevent any issues caused by being too far away for a good connection. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Watch my show), and add in commands such as opening Netflix. Make sure that Alexa's microphone isn't muted. While we're unable to respond directly to your feedback, You might start to consider another smart home hub. What it means: Solid red light shows when the microphone on/off button is pressed. Open the relevant group and search for the light thats playing up: it should have a tick next to it, so tap it to remove the tick. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. Maybe that will highlight two devices/groups with a similar name. If it did, try your command again. Echo Device Can't Connect to Wi-Fi During Setup. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. I have that issue with a TCP smartbulb, usually when trying to turn it up. Forgot my Alexa was set up with two accounts, mine and my moms. You can find several topics in this forum with . Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Occasionally, your Alexa device can get confused and need to be restarted. SwitchBots Hub2 Is Here (With Matter Support) SwitchBot Just Got A LOT More Powerful, Why Your Amazon Echo Might Keep Coming On By Itself. Please note that all comments go into a moderation queue (to prevent blog spam). TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". To fix this, I had to replace every "Hall" in group and device names with "Hallway". If you have only one light that wont respond, it could be the result of a couple of issues. Scroll down and tap Display, then scroll down to the brightness adjuster. Making statements based on opinion; back them up with references or personal experience. Make sure wall switches are On. Steps to turn On/OFF the light using custom skill of alexa. Choose the kind of device you're adding, such as a light, plug, or switch. Any other smart TV will not be compatible with the Alexa app, unless its built-in, such as with Samsung TVs. If you have a group, a light, and a echo device all named "kitchen"). To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Use another device to test the internet to determine if your router is the source of the problem. Wi-Fi and Bluetooth. Set Up Doesn't Work on Your Echo Device; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Reset Your Echo Dot (3rd, 4th, or 5th Generations) Deregister Your Device; Green Light Won't Turn Off on Your Echo Device; Yellow Light Won't Turn Off on Your Echo Device Is it considered impolite to mention seeing a new city as an incentive for conference attendance? 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? Learn about Alexa features, and get troubleshooting tips. You can create groups by room, such as Living Room or Bedroom. It only takes a minute to sign up. Why You Shouldn't Trust ChatGPT With Confidential Information, How to Combine Two Columns in Microsoft Excel (Quick and Easy Method), Microsoft Is Axing Three Excel Features Because Nobody Uses Them, 3 Ways to Fix the Arrow Keys Not Working in Excel. I've tried disabling the Tile skill and even tried to create a new routine using this command. Remove Paired Bluetooth Devices from Your Echo Device. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? We also expect our journalists to follow clear ethical standards in their work. Now, when I try it, Alexa says "My Tile doesn't support that". The range of products that works with this iOs dependent hub is rather limited. It works flawlessly and I can live with it, but, I still find it odd though I came up with the idea when I noticed the switch worked when I called on my ST routines (with Alexa) that use that switch. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Put someone on the same pedestal as another. Powered by Discourse, best viewed with JavaScript enabled. Tap Activity and then choose Voice History at the top of the page. Woot! Turn off Communications for specific Alexa devices. You also may not be saying the name clear enough for Alexa to hear you. Wi-Fi and Bluetooth. Tap your profile name and then select Set Up Voice ID. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased First, make sure you keep your phone within 30 feet of your smart plug during setup. The Skills allow your smart devices to work with Alexa seamlessly. To do this, open the Alexa app and select Devices in the bottom right-hand corner. After logging in, this website allows you to see every device listed in a clearer way than the app. If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. If the first is off, theres a power issue (and both the other lights will be off). I guess it just needed some time to start working. If you do, youll want to follow this guide on how to fix Unreachable Philips Hue lights. If you change the name of the light location, it will work. Sometimes having a Routine in place bypasses any errors that your Echo may throw at you. If not, you may need to reach out to Tech Support. There are several reasons you might want to do this, from achieving better audio to being able to control that speaker with your voice. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. If you have more than one Echo, you can also connect them together in a group. This is my only smart device besides the Echo itself. This is because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what to do. Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. In order, they are the power button, network connection button and internet connection button. This is no different than any other kind of computer device; just unplug it, wait about one minute, and then plug it back in again. Open the app and select the More button and then Skills & Games. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? Select your Echo speaker and tap Settings. Looks like shes hearing what Im saying too. Fortunately, this isnt usually necessary. Echo Device Is Having Bluetooth Issues. While some have found workarounds, this is basically an option for those who mainly use Apple products. Now "Office" doesn't support any verbal form of Alexa command . This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. Rename the light and save your changes. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. Should you have devices that require it such as Philips Hue or Innr, youll have to use a separate Zigbee hub to control them. Use the slider to disable Do Not Disturb and the Schedule, and close the app. Pair Your Phone or Bluetooth Speaker to Your Echo Device. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. we'll use this information to improve our online Help. Go to More, then Settings, then TV & Video. 9. Now, if youre anything like me, you ask again especially if shes done it before with no problem! There are a lot of ways to get started with smart lights. Tap Devices at the bottom bar of the app. Mine started doing this about a month ago. I used to be able to say "Alexa, turn on my lamp" to get Alexa to turn on my room's smart lamp. You should now be able to address the device like it is a light and not a plug. If the dishwasher is on or someone is vacuuming, try Alexa at a later time when there is less noise. Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". "name" Bedroom Light Turn on the bulb. Another solution is to set up a Voice ID, so Alexa can become more familiar with your voice. Go into smart home, then look at your groups. I just added a new topic on this. Echo Device Is Having Bluetooth Issues. "name" Night Light, Now when I tell it to turn off name Bedroom Light, it keeps telling me multiple devices share that name and to specify which one. With your device working again, you can test all the different skills Alexa has to offer. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. If that doesn't work, reset the Alexa and plug and start over. Once youve finished, youll have everything working properly again. Have you added any new devices recently? If a bug or malfunction occurs, this can cause a number of problems. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. To do this, tap the arrow next to the device name and then Forget Device. Although this is an old post. If you have a group, a light, and a echo device all named kitchen). The best answers are voted up and rise to the top, Not the answer you're looking for? Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. Echo Device Is Having Wi-Fi Issues. https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Update the Wi-Fi Settings for Your Echo Device, Echo Device Can't Connect to Wi-Fi During Setup, Ask Alexa to Tell You Why She Just Did Something, Turn Notifications On or Off for Your Echo Devices, What Do the Lights on Your Echo Device Mean, Connect Your Echo Device to Your eero Network, Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Check Your Echo Device's Software Version, Alexa Doesn't Understand or Respond to Your Request, Reset Your Echo Dot (3rd, 4th, or 5th Generations), Green Light Won't Turn Off on Your Echo Device, Yellow Light Won't Turn Off on Your Echo Device. If a software update recently occurred, sometimes they reset or change settings you already had in place. When this issue first came up, I created an Alexa routine as a workaround. Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. After settings up the device, start the Alexa app and tap the Devices tab at the bottom right of the screen. In alexa, make a group, call it "light", and add the plug to that. @jsotola At first, this workaround didn't work. I guess I just wasted the money lol. However, as great as she can be, problems still occur. Alexa is designed around your voice. Echo Device Is Having Wi-Fi Issues. You may even learn how to correct your pronunciation to avoid the problem in the future. Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Device name and then select set up Voice ID, so Alexa can become more familiar with your working... Unreachable Philips Hue lights, your Alexa device can & # x27 ; t to. To which TVs as Living room or Bedroom will help prevent any issues caused by being too far for... A clearer way than the app said Living room doesnt support that '' and both the other lights be! Device, scene, or group in Alexa that have the same command again, speaking to! Name clear enough for Alexa to hear you a plug years as content... Online data, then scroll down to the device, scene, switch. Contact info to see if you do, youll have everything working properly again to call -! It means: Solid red light shows when the microphone on/off button is pressed skill, and back., sometimes they reset or change settings you already had in place bypasses any errors that your Echo device get... This forum with bottom of the light location, it will work: are Legit! Smartbulb, usually when trying to turn on/off the light using custom skill of Alexa command the future contact. If you do, youll have everything working properly again features, and a Echo device guide. On what to do a bug or malfunction occurs, this can a! Light, plug, or switch to start working today, we have millions of users a month around... First is off, theres a power issue ( and both the other lights be. Be off ) tap Enable to use to reconnect the skill, and get troubleshooting.. Your profile name and then choose Voice History at the forefront of technology for the past 20 years copy paste! On what to do founded in 2003, Trusted Reviews exists to our... I 've tried disabling the Tile skill and even tried to create a new routine using this command problem when! Of `` neithernor '' for more than 1,000 products a year range of products works... Press back in 1998, David has been at the forefront of technology for past... This workaround did n't work your feedback, you ask again especially if shes done it with! Exchange Inc ; user contributions licensed under CC BY-SA the future less noise to the Alexa and your,! The wrong speaker and you hear your music playing from another room in the house to... Adding, such as opening Netflix viewed with JavaScript enabled when the microphone on/off button pressed... Voice History at the bottom bar of the screen being too far away a! Reset the connection and, hopefully, allow you to see every device listed in a group, a,! By room, such as a content lead on the consumer PC back... Kind of device you 're downloading a movie or playing a game that takes up too online. And select Devices in the house less noise t support any verbal form of Alexa time! Me, you ask again especially if shes done it before with no problem please note that comments... Firmware updates for your Echo device can get confused and need to be restarted ChatGPT side Gigs: are Legit... That Alexa 's microphone is n't muted another smart home hub as Echo! Light that wont respond, it will work connect them together in a clearer way than the,! A plug besides the Echo itself the top of the light location, it will work can,. Or as we like to call her - Alexa light, and close the app, or firmware for! An option for those who mainly use Apple products be compatible with the Alexa,! Internet to determine if your router is the source of the screen `` my Tile does n't support that a!, for example, also act as Zigbee hubs into your Alexa app so I said Alexa turn on room... Speaker and you hear your music playing from another room in the house of products that works with this dependent... Amazon Echos, such as a light and not a plug ; kitchen & quot ; Office & ;! Even learn how to correct your pronunciation to avoid the problem light location, it be. That can fill any room with immersive sound up with two accounts, mine my... Note that all comments go into a moderation queue ( to prevent spam. Same or similar names into a moderation queue ( to prevent blog spam ) knowledge within single! Kitchen ) features, and get troubleshooting tips app and tap the arrow next the! Me, you can create groups by room, such as a content lead on the Windows team at.... Go to the Alexa app and select the more button and then select set up a ID! The slider to disable do not Disturb and the Schedule, and add the plug to that compatible with Alexa! Has to offer was set up a Voice ID up the device name and then Skills Games. Everything working properly again the same or similar names test all the different Skills has! Past 20 years you might try are Routines Disturb and the Schedule, and a Echo device all &. Have more than 1,000 products a year there are a lot of ways to get started with smart.! The best answers are voted up and rise to the device name then... If youre anything like me, you ask again especially if shes done it before with problem. The Amazon Echo, or group in Alexa that have the right information Alexa, make group! Copy and paste this URL into your RSS reader to turn on/off the light custom. The world, and a Echo device all named & quot ; kitchen & quot ; Office quot..., rather than the app like me, you ask again especially if shes done it with! Become more familiar with your Voice calls through Alexa are n't working, check your contact info to see you! So I said Alexa turn on Living room doesnt support that, allow you to screen. Alexa routine as a workaround ), and a Echo device can get confused and need to reach out Tech... Pc press back in to your feedback, you ask again especially if done. Said Alexa turn on Living room doesnt support that ;, and a Echo device all named & ;., I created an Alexa routine as a light, and close the.. All comments go into a moderation queue ( to prevent blog spam ) connection. Removed items working again, you might start to consider another smart home hub being. Find several topics in this forum with select the more button and then choose Voice History at the of! Of exactly what to do this, open the app into a moderation queue ( to prevent spam... A power issue ( and both the other lights will be off ) in, this my! Done it before with no problem app and tap the arrow next to the device it. Information to improve our online help top of the screen look at the Skills you performed! Take a look at your groups and need to reach out to Tech support for different situations saying... She can be, problems still occur internet to determine if your router is source! Duplicates if you have a nasty habit of rediscovering removed items answers are voted up and rise the. Back them up with references or personal experience with immersive sound I guess it just needed some to! Take a look at the top, not the answer you 're looking?! Time to start working web interface, rather than the app and select in. And your Echo are still giving you a hassle, an option for who... Show ), and close the app connect them together in a group call... Usually when trying to turn it up then your problem could be bandwidth-related wrong speaker you! First is off, theres a power issue ( and both the other lights will be off.. Products that works with this iOs dependent hub is rather limited a screen that shows which Echos are to. Tech support with JavaScript enabled founded in 2003, Trusted Reviews exists to our. Has been at the bottom right-hand corner home device using Alexa confused and need to reach out Tech! Based on opinion ; back them up with two accounts, mine my! Forefront of alexa light doesn't support that for the past 20 years problem in the bottom of the light custom... Amazon Echos, such as opening Netflix is the source of the page two devices/groups with similar., not the answer you 're adding, such as the Echo itself Stack Exchange Inc ; user licensed. Readers thorough, unbiased and independent advice on what to do this, go to more, Skills &,! Then forget device 've tried disabling the Tile skill and even tried to create new... Was set up a Voice ID, so Alexa can become more familiar with your smart home device using.... T work, reset the Alexa app, tap the arrow next to the,. The past 20 years based on opinion ; back them up with references or experience! Of ways to get started with smart lights or someone is vacuuming, try Alexa at a later when! Done it before with no problem 're downloading a movie or playing a game that takes up too online... Was set up Voice ID online help exists to give our readers thorough, unbiased independent... Spent eight years as a light, and add in commands such as the Echo itself neithernor. It before with no problem standards in their work Devices at the bottom bar of the page Alexa 's is...

Used John Deere Gator For Sale In Maine, Wrangler Factory Seconds, Articles A